The Aureol Insurance Company Limited was incorporated in November 1986 following the cessation of business by the two British Insurance Companies, The Lion Insurance Company Limited (formerly Guardian Royal Exchange) and the Northern Assurance Company. Both Companies finally decided to close down because of the massive devaluation which was announced by the Minister of Finance in his budget speech in June 1986.
Aureol Insurance Company was registered as an Insurance Company under the 1971 Insurance Act. It is the first indigenous Public Liability Company in Sierra Leone. The Company started operations in 1987. It then had 11 Subscribers and 259 Ordinary Shareholders, all Sierra Leoneans. It now has a total of 680 Shareholders. Aureol Insurance Company is registered as an Insurance Company under the Sierra Leone Insurance Act of 2000. The company has a paid up capital in excess of Le 1.3 billion and assets of over Le 27.0 billion Leones. It is the first indigenous public liability company in Sierra Leone. The company is fully composite. This means that it underwrites all classes of business - i.e. General Insurance and Life Insurance.
The day-to-day operations of the company are managed by a group of competent and highly qualified managers that are responsible for every aspect of the business. The management team is led by the Managing Director who is assisted by the General Manager. Having a structure and management team to drive such a dynamic company provides customers with the satisfaction and the guarantee that they expect from a company of Aureol's stature.
To be the World Class Insurer by providing a full range of Insurance and other Financial Services in a profitable manner.
Our Objectives are:
To emerge as Sierra Leone’s leading Insurer and a good corporate citizen.
To develop into a diversified Financial Services provider with Insurance as its core activity.
To employ dedicated, experienced, trained and qualified staff who are fully empowered and developed to their full potential.
To improve our customer service and Technical excellence.
To provide increasing and sustainable return on Shareholders fund.
We are committed to:
Innovation and Leadership: We value staff who are creative, innovative and have good judgement in delivering service to our clients and demonstrate good leadership qualities by motivating other members of staff.
Service Commitment: The satisfaction of our customers is our primary objective. As a consequence we are responsive and timely in the way we deliver our services and constantly modify our products, processes and systems to meet the requirements of our numerous existing and potential policyholders.
Integrity: As Professionals we consistently act honestly and ethically, upholding the high standards of our profession.
Dedicated and Highly Competent Staff
At Aureol, we pride ourselves on having highly competent, experienced, qualified and dedicated staff whose primary focus is our customers. Upon contact with our staff, customers instantly enjoy the friendly atmosphere and professionalism that extends beyond the first encounter. We take great pride in ensuring that our customers feel comfortable and obtain the service they expect and deserve.
Our collective efforts are designed to provide the highest level of satisfaction and service whether it is an application process or to handle and process a claim. We strive for the highest level of efficiency, accuracy and timely service at all times.